Terms of Service

Last Updated: October 27, 2025

Welcome to Hans Beauty. By accessing or using our website at www.hansbeauty.com (the “Site”), you agree to comply with and be bound by these Terms of Service (“Terms”). Please read them carefully before making any purchase or using our services.

1. Acceptance of Terms

By accessing and using Hans Beauty, you accept and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our Site or purchase our products.

2. Eligibility

You must be at least 18 years of age to make purchases on our Site. By placing an order, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms.

3. Account Registration

To place orders and access certain features, you may need to create an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and update your account information
  • Keep your password secure and confidential
  • Notify us immediately of any unauthorized use of your account
  • Be responsible for all activities that occur under your account

We reserve the right to suspend or terminate accounts that violate these Terms or contain false information.

4. Products and Services

4.1 Product Information

We strive to display our beauty products as accurately as possible, including descriptions, images, and pricing. However:

  • Product colors may vary slightly due to monitor settings
  • We do not warrant that product descriptions or images are error-free
  • We reserve the right to correct any errors or inaccuracies
  • Product availability is subject to change without notice

4.2 Pricing

All prices are displayed in USD and are subject to change without notice. We reserve the right to:

  • Modify prices at any time
  • Correct pricing errors on our Site
  • Cancel orders placed with incorrect pricing

4.3 Authenticity

All products sold on Hans Beauty are 100% authentic. We source our beauty products directly from authorized distributors and brands including Dermalogica, Murad, Pureology, Redken, Shiseido, and Bumble and bumble.

5. Orders and Payment

5.1 Order Acceptance

Your order is an offer to purchase products from us. We reserve the right to accept or decline any order for any reason, including:

  • Product availability
  • Pricing errors
  • Suspected fraudulent activity
  • Violations of these Terms

5.2 Payment

We accept major credit cards and other payment methods as displayed at checkout. By providing payment information, you represent that:

  • You are authorized to use the payment method
  • The information you provide is accurate and complete
  • You will pay all charges incurred

5.3 Order Confirmation

Once your order is placed, you will receive an email confirmation. This confirmation does not constitute our acceptance of your order. We reserve the right to cancel orders after confirmation has been sent.

6. Shipping and Delivery

6.1 Shipping

We ship to addresses within the United States. Shipping costs and estimated delivery times are provided at checkout. We are not responsible for delays caused by:

  • Shipping carriers
  • Weather conditions
  • Customs (for international orders, if applicable)
  • Incorrect shipping addresses provided by you

6.2 Risk of Loss

All items purchased from Hans Beauty are shipped pursuant to a shipment contract. Risk of loss and title for products pass to you upon delivery to the carrier.

6.3 Damaged or Lost Packages

If your package arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date.

7. Returns and Refunds

7.1 Return Policy

We want you to be completely satisfied with your purchase. Our return policy includes:

  • Returns accepted within 30 days of delivery
  • Products must be unused, unopened, and in original packaging
  • Certain items (clearance, final sale) may not be eligible for return
  • Return shipping costs are the responsibility of the customer unless the item is defective

7.2 Refund Process

Once we receive and inspect your return, we will:

  • Send you an email notification of receipt
  • Process approved refunds within 5-10 business days
  • Credit refunds to your original payment method

7.3 Non-Returnable Items

For health and safety reasons, the following items cannot be returned:

  • Opened or used beauty products
  • Products without original packaging
  • Gift cards
  • Final sale or clearance items

8. Prohibited Uses

You agree not to use our Site for any unlawful purpose or any purpose prohibited by these Terms. Prohibited uses include:

  • Violating any applicable laws or regulations
  • Attempting to gain unauthorized access to our systems
  • Interfering with or disrupting the Site’s functionality
  • Using automated systems (bots, scrapers) without permission
  • Reselling products for commercial purposes without authorization
  • Posting false, misleading, or defamatory content
  • Impersonating another person or entity

9. Intellectual Property

9.1 Ownership

All content on the Site, including text, graphics, logos, images, and software, is the property of Hans Beauty or its licensors and is protected by copyright, trademark, and other intellectual property laws.

9.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use the Site for personal, non-commercial purposes. You may not:

  • Copy, modify, or distribute Site content without permission
  • Use our trademarks or branding without authorization
  • Create derivative works from our content
  • Reverse engineer any aspect of the Site

9.3 Trademarks

“Hans Beauty” and associated logos are trademarks of Hans Beauty. Product names and brands (Dermalogica, Murad, Pureology, Redken, Shiseido, Bumble and bumble) are trademarks of their respective owners.

10. User Content and Reviews

10.1 Submission

If you submit reviews, comments, or other content to our Site, you grant us a worldwide, royalty-free, perpetual license to use, reproduce, modify, and display such content.

10.2 Guidelines

User-submitted content must not:

  • Contain offensive, defamatory, or inappropriate material
  • Violate any third-party rights
  • Include spam or promotional content
  • Contain false or misleading information

We reserve the right to remove any content that violates these guidelines.

11. Disclaimers and Limitations of Liability

11.1 No Warranties

THE SITE AND ALL PRODUCTS ARE PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

11.2 Product Use

Beauty products sold on our Site are for external use only unless otherwise specified. Always:

  • Read product labels and instructions carefully
  • Perform patch tests before first use
  • Discontinue use if irritation occurs
  • Consult a healthcare professional if you have concerns

We are not liable for allergic reactions, skin sensitivities, or misuse of products.

11.3 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, HANS BEAUTY SHALL NOT BE LIABLE FOR:

  • Indirect, incidental, special, or consequential damages
  • Loss of profits, data, or business opportunities
  • Damages arising from product use or inability to use products
  • Any damages exceeding the amount you paid for the product

Some jurisdictions do not allow limitations on implied warranties or liability, so these limitations may not apply to you.

12. Indemnification

You agree to indemnify, defend, and hold harmless Hans Beauty, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses arising from:

  • Your use of the Site
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Your use or misuse of products purchased from us

13. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Site, you consent to our Privacy Policy.

14. Third-Party Links

Our Site may contain links to third-party websites or services. We are not responsible for:

  • The content or practices of third-party sites
  • Your interactions with third parties
  • Any damages or losses from third-party services

We recommend reviewing the terms and privacy policies of any third-party sites you visit.

15. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Site after changes are posted constitutes acceptance of the modified Terms.

We will update the “Last Updated” date at the top of this page when changes are made.

16. Termination

We may terminate or suspend your access to the Site immediately, without notice, for:

  • Violation of these Terms
  • Fraudulent activity
  • Any conduct we deem harmful to our business or other users

Upon termination, your right to use the Site will cease immediately.

17. Governing Law and Dispute Resolution

17.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to conflict of law principles.

17.2 Jurisdiction

Any disputes arising from these Terms or your use of the Site shall be resolved in the state or federal courts located in Los Angeles County, California. You consent to the exclusive jurisdiction of these courts.

17.3 Arbitration

For disputes under $10,000, you agree to attempt to resolve the matter through good faith negotiations before pursuing legal action.

17.4 Class Action Waiver

You agree to resolve disputes on an individual basis only. You waive any right to participate in class action lawsuits or class-wide arbitration.

18. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

19. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published on the Site, constitute the entire agreement between you and Hans Beauty regarding your use of the Site.

20. Contact Information

If you have questions about these Terms of Service, please contact us:

Hans Beauty
Monterey Park, California

Email: info@hansbeauty.com
Phone: +1-323-726-8198

Business Hours:
Monday – Saturday: 10:00 AM – 7:00 PM PST
Sunday: 10:00 AM – 5:00 PM PST

21. Special Provisions

21.1 California Residents

If you are a California resident, you have the right to request information about our disclosure of personal information to third parties for marketing purposes. See our Privacy Policy for more details.

21.2 Promotional Offers

Special offers, discounts, and promotional codes:

  • Are subject to specific terms and conditions
  • Cannot be combined unless explicitly stated
  • May have expiration dates
  • Are limited to one use per customer unless specified
  • May be modified or discontinued at any time

21.3 Gift Cards

Gift cards issued by Hans Beauty:

  • Do not expire
  • Cannot be redeemed for cash except where required by law
  • Are non-refundable
  • Are not replaceable if lost or stolen

Acknowledgment

BY USING OUR SITE OR MAKING A PURCHASE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE.

Thank you for shopping at Hans Beauty!